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Our Services

Public Training

Use of Mediation in Construction

and Engineering Disputes

(Course Code: BM181024)

Date: 2018.10.24 (Wed)

Time: 9:30am - 5:30pm

Venue: CED School of Business (3/F., 210 Java Road, North Point, H.K.)

Language: Cantonese with English terminology

Fee: HK1900/*HKD1700

*Discount for payment settled on or before 3 October 2018, or 3 enrolments apply together.



Construction & building and engineering sectors have been the major industries of Hong Kong and it has been tightly linked to all of our daily lives. Traditionally, construction and engineering disputes will go to legal process or arbitration. The Hong Kong government has encouraged to adopt mediation approach to resolve disputes since 2009. Mediation is emerging as the most commonly used non-adjudicatory method of resolving construction and engineering projects disputes.

Who Should Attend

Contractors, architects, engineers, insurers, agencies building owners and anyone who needs to handle engineering, building or construction disputes

Program Objectives

Delegates will learn the mediation skills and understand and be able to apply it in the disputes in construction & engineering.

Workshop Content

  • Conflicts in construction and engineering context

    • Types and causes of conflicts

    • Conflicts in Construction and Engineering

  • Conflict resolution in construction and engineering context

    • ​​Spiral of conflicts

    • Conflict resolution styles

    • Common resolution methods for construction and engineering disputes

  • Learning mediation skill set

    • Active listening

    • Empathy

    • Questioning skill

    • PPS

    • Reframing

    • Reality test

  • Mediation in action

    • Arranging mediation

    • Mediation meeting


Lecturing, activities, discussion, presentation and role-playing

Course Facilitator

William Cua

An experienced professional trainer in business areas and entrepreneurship, William Cua is an Accredited Mediator with years of experience in mediation services and related training.  He is also the founding external vice-president of NGO Peer Mediation Power and have been active in community service through providing trainings in communications and mediation skills to teenagers and adults alike.

Tel: 2153 9887

When you enrol in our course, you are expected to have read the terms and conditions shown in our website and agree with it.

For details, please click here.

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