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Customer Service Excellence in the Digital Age
數碼時代的卓越客戶服務
To be announced
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Mediation for Consumer Dispute
調解新應用:消費糾紛
To be announced
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商務談判技巧
To be announced
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讓刁難客戶成為你的忠實粉絲
To be announced
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贏盡顧客心,服務要變身-提昇業界質素的溝通魔術貼
To be announced
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投訴成風:如何應對客戶與傳媒
To be announced
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服務新概念:調解應用之道
To be announced
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