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Public Training

Customer Services Courses

~~Topic~~

Date

~~Customer Service Excellence in the Digital Age~~

~~數碼時代的卓越客戶服務~~

Cantonese with English terminology

To be announced

~~Mediation for Consumer Dispute~~

~~調解新應用：消費糾紛~~

Cantonese with English terminology

To be announced

~~讓刁難客戶成為你的忠賓粉絲~~

Cantonese

To be announced

~~贏盡顧客心，服務要變身－提昇業界質素的溝通魔術貼~~

Cantonese

To be announced

~~投訴成風：如何應對客戶與傳媒~~

Cantonese

To be announced

~~服務新概念：調解應用之道~~

Cantonese

To be announced

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